White label
White label
White label Enablement
Montreux is the finest white label enablement solution in Australia.
Nothing is even close. We're peerless and we're not too proud to say it.
Montreux gives brands the opportunity to enter into the telecommunications
market as full service carriage service providers without any
infrastructure, systems or need to grapple with the complex processes
needed to comply with the hundreds of laws and regulations.
Montreux is deployed in our Sydney and Brisbane data centres on our own hardware providing a resilient, disaster recovery ready solution which keeps your data within the Commonwealth of Australia.
Pilars
The Montreux platform is a 'cloud based' software as a service
solution.
Montreux provides the following pillars necessary to underpin
your telco business from a single interface giving your staff a
single pane of glass to manage every aspect of your end user
customers from order to cash and lifecycle management.
| Pilar | Description |
|---|---|
| App | Brandable iOS/Android self-care app |
| Assurance | Unparalleled automation and artificial intelligence enabled handling of faults and enquiries |
| Billing | Flexible billing and invoicing |
| CRM | Web-based customer management for your staff |
| Fulfilment | End-to-end order-to-cash automated fulfilment |
| IVR | Incredible voice automation including self-identification, fault diagnosis and payment management |
| Integration | OpenAPI REST API to talk to your systems, REST web hooks |
| Payment | Invoice, BPAY, direct debit and credit card |
| Reporting | Sophisticated reporting |
| Self-Care | Web based brandable self-care including enrolment |
Automation
We are proudest of the automation we have built within the Montreux platform which is peerless within the Australian telecommunications industry. This is fully compliant with all Australian laws and regulations such as the TCP Code. Just a few things we do:
| Pilar | Description |
|---|---|
| Billing | Automated fulfilment and provisioning of orders including self-healing of failures |
| Faults | AI based diagnosis and analysis of faults, automated lodgement of faults with carriers and appointment management |
| Provisioning | Automated fulfilment and provisioning of orders including self-healing of failures |
We are so proud that we have end-users that joined our customers in 2004, who have
never contacted our customers and have transitioned from dial-up to ADSL and to
the NBN all through our online systems.
Integrations
The Montreux platform utilises a unique modular architecture to permit it to elegantly and robustly support various types of subscription based products and services and underlying suppliers. It integrates with:
| Type | Description |
|---|---|
| 2FA | SMS, Any RFC6238 TOTP (e.g. Google) |
| Payment | MIGS (ANZ, Suncorp, CBA, etc), EZDebit), FatZebra, SecureCo, St George IPG |
| TR69/101 | ACS |
| Telco | Wireline, NBNCo NPIS, Opticomm, Telstra WME and LOLIG, AAPT FrontierLink, Symbio, FoneDynamics, IPND, 2SG |
| Ticketing | Request Tracker |
| Voice | Asterisk |
Proven Platform
Montreux is the product of over 21 years of careful software development, deployment and experience in the Australian telco space which is PCI DSS certified. We've billed everything from dial-up to enterprise fibre.
Here is what we've achieved as at 30 June 2025:
| Result | Description |
|---|---|
| Billed | >$680M AUD in revenue |
| Migrated | >200K services from other providers |
| Orders | >1.6M |
| Services | >1.6M |
Intuitive Interfaces
Whether it is our CRM platform, self-care or our iOS/Android apps, we pride ourselves on simple, compatible, reliable and robust interfaces.
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